1. How do I Track my Order ?
Sign into your account and then click on your order number. Once your order has shipped, you will see a link to at the top in green. Click this link to see the latest order status.

 

2. Do you offer Curbside Pickup ?
Yes, you can read about the precautions we're taking and how it works here. And, find stores offering Curbside Pickup here.

 

3. Do you offer Gift Cards ?
Yes, you can read about our policy here.

 

4. How do I check my Gift Card Balance ?
You can check your balance here .

 

5. How do I Return my purchase ?
We accept returns within 90 days of purchase in store and online. Purchases made in store can be returned to any Bluemercury store. Bluemercury.com purchases can be returned FREE of charge to your local store or by mail. If you wish to make an online return, reach out to Customer Service to create a return label for your order. Read the full policy.

 

6. Do you have Spas ?
Yes, our Bluemercury Spas are located in our Bluemercury stores at select locations. Find the nearest Bluemercury Spa at your neighborhood Bluemercury here . Call your store for the latest spa menu.

 

7. How do I contact customer service ?
Click here to for how to contact our team.

 

8. Do you have Shop Now, Pay Later ?
Yes, you can split your purchase into four interest-free payments with Klarna. See how it works here .

10. How much does shipping cost ?
Read about Our Policy