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Gift Cards
Gift Card Purchases
We offer two types of Gift Cards: Physical and E-Gift Card.
Both types of Gift Cards are valid methods of payment for all
Bluemercury locations including those inside Macy's. They may be
used for all spa services and online.
Bluemercury Gift Cards cannot be used for Macy's purchases.
Macy's Gift Cards cannot be used at any Bluemercury location
including those inside of Macy's.
E-Gift Card Terms And Conditions
Your bluemercury.com E-Gift Card number may be used to purchase any
merchandise on-line at Bluemercury stores, and in-store by following
the instructions in the E-Gift Card email. You may not add value
back onto the E-Gift Card, nor redeem it for cash or apply it as
payment or credit to your credit card account. When you make a
purchase with your bluemercury.com E-Gift Card number, the value of
your purchase plus any shipping/handling fees and sales tax, if
applicable, will be automatically deducted from your available card
balance. You may check any remaining value via the online
Balance checker
or in-store with the help of a Beauty Expert.
Please safeguard your bluemercury.com E-Gift Card number. The bearer
is responsible for its loss or theft. If your E-Gift Card is lost or
stolen, and you have proof of purchase, we will issue you a
replacement for the balance shown on our records. Your
bluemercury.com E-Gift Card number is required for all inquiries.
Your bluemercury.com E-Gift Card never expires.
Gift Card Returns
Purchases made on a Gift Card and then returned will be refunded to
a new gift Card.
Gift Cards cannot be returned or redeemed for cash unless required
by law.
Lost Or Stolen Gift Cards
Your Gift Card should be considered and treated as cash. Lost cards
may not be able to be replaced. If your card is lost please
contact us
by phone or email and a customer service representative will be able
to assist.
Phone: 1-800-355-6000
Email: team@bluemercury.com
An investigation will be conducted for each case to determine
eligibility for a replacement Gift Card. We cannot guarantee the
recovery of lost funds.
Check Gift Card Balance
You can check your available balance and recent activity here, or call 1-800-355-6000.
Promotional Cards
Promotional cards are NOT Gift Cards. Promotional cards are offered
for a limited time only and do expire. For physical promo cards, the
expiration date is printed on the card. For online promo cards, the
expiration date and terms will be sent to you via email.
Please
contact customer service
if you are experiencing any issues.
Gift Card Minimum Balance - Cash Back
In some states, the law requires that a gift card must be redeemed
for cash, upon a customer's request, when the gift card balance
falls below a minimum balance.
- California: $10.00 or less
- Massachusetts, New Jersey, Oregon, Washington (state): $5.00 or
less
- Connecticut: $3.00 or less
- Texas: $2.50 or less